Expo World

Privacy Policy

Last Updated: July 2, 2026

Expo World values your privacy and is committed to safeguarding your personal information.

This Privacy Policy explains how Expo World collects, uses, stores, and protects your information while using it.

1. Information We Collect

We may collect the following information:

  • Personal Information
  • Full name
  • Email address
  • Mobile number
  • Date of birth (if required)
  • Billing information
  • Booking Information
  • Events booked
  • Ticket quantity
  • Booking history
  • Transaction details
  • Payment status
  • Device Information
  • IP address
  • Browser type
  • Operating system
  • Device identifiers
  • Language preferences
  • Usage Information
  • Pages visited
  • Search history
  • Time spent on the platform
  • Click activity
  • Login information
2. How We Use Your Information

We use your information to:

  • Process ticket bookings
  • Confirm payments
  • Deliver digital tickets
  • Provide customer support
  • Send booking notifications
  • Improve our services
  • Prevent fraud
  • Maintain platform security
  • Comply with legal obligations
3. Payment Information

Payments on our platform are processed by secure third-party payment providers. Expo World does not store your complete debit card, credit card, or banking credentials on its servers.

4. Cookies

Expo World may use cookies to:

  • Keep users logged in
  • Remember preferences
  • Improve website performance
  • Analyze user behavior
  • Personalize user experience

Users may disable cookies from their browser settings, although some features may not function properly.

5. Information Sharing

Expo World may share information with:

  • Event organizers for ticket verification
  • Payment gateway providers
  • Cloud hosting providers
  • Customer support providers
  • Government authorities when legally required

Expo World does not sell users' personal information to third parties.

6. Data Security

We implement reliable technical and organizational measures to protect user information, including:

  • Encryption where appropriate
  • Secure servers
  • Access controls
  • Regular security monitoring

However, no internet connection or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Complete bookings
  • Maintain transaction records
  • Meet legal obligations
  • Resolve disputes
  • Prevent fraud

After the retention period, information may be deleted or anonymized.

8. Your Rights

Subject to applicable laws, users may have the right to:

  • Access personal information
  • Correct inaccurate information
  • Request deletion of eligible data
  • Withdraw consent where applicable
  • Request information about stored data

Requests may be subject to identity verification.

9. Children's Privacy

Expo World is not intended for children under 18 years of age without parental or guardian supervision.

We do not knowingly collect personal information from children without appropriate authorization.

10. Third-Party Links

Expo World may contain links to external websites or services. We are not responsible for their privacy practices or content. Users should review the respective privacy policies of those websites or services.

11. Changes to This Privacy Policy

Expo World may update this Privacy Policy from time to time. We will update Expo World’s Privacy Policy on this page with the revised effective date. Continued use of the platform indicates acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or the use of your personal information, please contact Expo World through the official support channels provided on the platform.